Terms of Service

Acceptance of Terms

By submitting a Clearance Application, you agree to be bound by these Terms of Service. These terms govern the relationship between you (referred to as "Client" or "Asset") and Specter ("we," "us," "our," or "Specter").

A "Clearance Application" is the intake process available on our website through which you apply for Specter's threat intelligence services. Submitting this application constitutes your acceptance of these terms.

If you do not agree to these terms, do not submit a Clearance Application and do not use Specter's services.

Service Description

Specter provides comprehensive Personal Threat Intelligence services to high-profile individuals, including but not limited to founders, investors, and technology leaders.

Our services include:

• Threat assessments and risk analysis
• Comprehensive Specter Reports detailing identified exposure and threats
• Ongoing monitoring across digital channels for new exposure
• Data broker removal and exposure remediation
• AI impersonation and deepfake detection
• Family protection protocols
• Digital estate planning consultation
• Physical-digital bridge threat assessment

Services are provided in tiered levels (SP-01 through SP-05) with varying levels of coverage, monitoring frequency, and support priority. Your assigned "Handler" is your dedicated Specter operative responsible for managing your protection protocol and serving as your primary point of contact.

The Clearance Process

Submitting a Clearance Application initiates a preliminary threat scan of your digital footprint. This preliminary assessment uses only publicly available data and open-source intelligence gathering techniques.

Full threat assessments and comprehensive monitoring begin only after:

• Your Clearance Application has been reviewed and approved
• Your authorization has been provided in writing
• Service tier and fee structure have been agreed upon

Queue position for comprehensive threat assessment is determined by your assessed exposure level, service tier selection, and current demand on our operations team. You will be notified of estimated timeline during the clearance process.

Authorization & Consent

By proceeding with Specter services, you explicitly authorize us to:

• Search public databases, data broker repositories, and online records for information associated with your identity
• Monitor social media platforms, financial records databases, court records, and property registries
• Contact data brokers on your behalf to request removal of your personal information
• Monitor for new exposure across digital channels on an ongoing basis as determined by your service tier
• Generate detailed reports containing your personal information for your review and protection purposes only
• Assess physical-digital threat vectors connected to your identity and known associates

You confirm and represent that you are requesting investigation of your own identity, or that you have legal authority to request investigation on behalf of family members under our SP-03 Family Protection service.

You may revoke this authorization at any time by written notice to your Handler or to legal@specter.security. Upon revocation, no further monitoring or investigation will occur, though previously gathered information will be handled according to our Termination policy.

Client Responsibilities

As a Specter client, you agree to:

• Provide accurate information during the Clearance Application and throughout your service relationship. False or misleading information compromises our threat assessment accuracy and may result in service termination without refund.
• Not use Specter services to investigate third parties without their explicit written consent. Exception: You may use our family protection services (SP-03) to monitor threat exposure for minor children under your legal guardianship.
• Maintain confidentiality of your Specter Report, Threat File number, and all classified assessment documents.
• Notify your Handler immediately of any suspected security incidents, unauthorized access, or threats to your safety that emerge during your service relationship.
• Protect Handler contact information. Do not share your Handler's direct contact details, encrypted communication channels, or any Specter operational information with unauthorized parties.

Violation of these responsibilities may result in service suspension or termination.

Fees & Payment

Service fees vary by tier level and scope of assessment. Specific pricing will be communicated to you during the Clearance Application process, prior to any commitment.

The initial Specter Report (comprehensive threat assessment) may be provided at no cost as part of the clearance and evaluation process for qualifying applicants.

Subscription and monitoring services are billed monthly or annually as agreed upon at the time of service activation. Payment terms and methods will be confirmed in your service agreement.

All fees are non-refundable except as required by applicable law. Partial month services are not prorated; monthly billing cycles are fixed upon service activation.

Specter reserves the right to adjust pricing with thirty (30) days advance written notice delivered via your secured Handler communication channel. Price adjustments do not apply retroactively to active billing cycles.

Confidentiality

All information contained in your Specter Report is classified and is shared exclusively with you. Your threat assessment, identified exposure, and protection recommendations are for your eyes only.

Handler-client communications are confidential and protected by our operational security protocols. We will not disclose your client status, service tier, or engagement with Specter to any third party without your explicit written consent.

Limited exceptions: We may disclose information if required by valid court order, law enforcement subpoena, or in cases where we believe disclosure is necessary to prevent imminent physical harm to you or others.

In the event of a legal disclosure obligation, we will provide you with notice if legally permissible, giving you opportunity to seek legal protection before information is released.

Intellectual Property

All Specter Reports, threat assessment methodologies, analytical tools, assessment frameworks, and operational processes are the exclusive intellectual property of Specter. These materials are proprietary and protected trade secrets.

You receive a personal, non-transferable, revocable license to your Specter Report solely for your own protection and reference purposes. You may not:

• Reproduce, copy, or duplicate your Specter Report or any portion thereof
• Distribute, share, sell, or transfer your report to third parties
• Use Specter methodologies or frameworks to conduct threat assessments on other individuals
• Reverse-engineer, analyze, or attempt to extract our assessment processes

The "Specter" name, logo, logotype, mark, and all associated visual identity elements are the exclusive property of Specter and are protected under trademark law.

Limitation of Liability

Specter provides threat intelligence analysis, intelligence gathering, and protection recommendations. We do not guarantee absolute protection from all threats, nor do we guarantee complete prevention of exposure or unauthorized access.

Specifically, we cannot guarantee:

• Complete removal of your information from all data brokers (some brokers re-list information after removal, requiring ongoing management)
• Prevention of attacks or threats from determined threat actors
• That exposure identified in your report represents all possible threats to your security
• That new threats will not emerge after your report is completed

Specter is not liable for:

• Actions taken by third parties, including data brokers, hackers, or malicious actors
• Data breaches or security incidents at third-party services or databases
• Information that becomes publicly available after our initial assessment
• Indirect, incidental, consequential, or punitive damages
• Loss of revenue, business opportunity, or reputation damage

Our total aggregate liability for any and all claims arising from our services is limited to the total fees you paid to Specter in the twelve (12) months preceding the claim.

Important: Specter is not a law firm and does not provide legal advice. Our threat assessments and recommendations are provided for informational purposes. Consult with qualified legal counsel regarding any legal implications or obligations related to your identified threats.

Indemnification

You agree to indemnify, defend, and hold harmless Specter and its officers, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your misuse or abuse of Specter Reports or services
• Your unauthorized sharing or distribution of your Specter Report to third parties
• False, inaccurate, or misleading information you provided during the Clearance Application or service engagement
• Your violation of these Terms of Service or applicable law
• Your use of Specter services to investigate, monitor, or assess third parties without their consent (except as explicitly permitted)

Termination

Either party may terminate the service relationship with thirty (30) days written notice delivered through your secured communication channel or via certified mail.

Upon termination:

• All ongoing monitoring and threat surveillance ceases immediately upon termination date
• Your personal information and threat file data will be securely destroyed within thirty (30) days of termination
• You may request immediate data destruction by notifying your Handler in writing
• All accrued but unpaid fees remain due and payable
• Your license to your Specter Report is revoked

If you request early termination mid-month, fees for that month are not refunded. If Specter terminates for cause (violation of these terms), no refund is provided regardless of your billing cycle position.

Dispute Resolution

In the event of any dispute or claim arising from or relating to these Terms of Service or Specter's services, the parties commit to the following resolution process:

Step 1: Good Faith Negotiation. Both parties will attempt to resolve the dispute through good faith negotiation within thirty (30) days of written notice of the dispute. Your Handler and our legal team will work to reach mutually acceptable resolution.

Step 2: Binding Arbitration. If negotiation fails, any unresolved dispute shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration Terms:

• Venue: San Francisco, California
• Individual arbitration only — no class actions permitted
• Each party bears its own costs, with AAA administrative fees split equally unless the arbitrator determines otherwise
• The arbitrator's decision is final and binding and may be enforced in any court of competent jurisdiction

You acknowledge that by submitting a Clearance Application, you waive the right to pursue claims in court and instead agree to resolve disputes through this process.

Modifications

Specter may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or operational procedures.

We will provide thirty (30) days advance written notice of material changes via encrypted communication through your Handler or other secure channel used for client communications.

Your continued use of Specter services after the notice period constitutes your acceptance of updated terms. If you do not accept material changes, you may terminate your service relationship without penalty by providing written notice within the 30-day window.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions contained in Section 12 of these terms.

Contact Information

For legal inquiries, clarifications regarding these terms, or to report violations of this agreement, contact:

• Email: legal@specter.security

Your assigned Handler can relay inquiries and concerns to our legal team and management. For immediate operational matters, contact your Handler through your established secure communication channel.

Specter responds to legal inquiries within forty-eight (48) hours during business days. Security-related incidents may require expedited contact protocols established during your clearance process.